We are committed to delivering your carefully curated fashion selections with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your wardrobe essentials are prepared for shipment promptly. Our logistics team handles everything from quality checks to secure packaging, guaranteeing that your items arrive in pristine condition. Whether you're updating your casual wear or refining your formal collection, we prioritize a seamless delivery experience.

Delivery timelines may vary based on your location and selected shipping method. Typically, orders are dispatched within 24-48 hours of placement. For domestic shipments, expect delivery within 5-7 business days after processing. International orders may require 10-20 business days, depending on customs clearance. Seasonal peaks or unforeseen circumstances might occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. The final cost is calculated at checkout based on your order's weight and destination. Expedited shipping options may be available for select regions—check your cart for real-time rates. Free shipping thresholds are automatically applied to qualifying orders, with no promo code required.

Currently, we ship to over 50 countries across North America, Europe, and parts of Asia. Due to regulatory restrictions, we are unable to deliver to certain regions, including but not limited to embargoed territories. During checkout, enter your address to confirm availability. For remote locations, additional transit time or fees may apply—contact [email protected] for clarification before ordering.

Once your order ships, you'll receive a confirmation email with a tracking number and a link to monitor its progress. For consolidated shipments, multiple tracking numbers may be provided. If you haven’t received updates within 3 business days after dispatch, check your spam folder or log into your account for the latest status. Our carrier partners offer detailed tracking maps and estimated delivery windows for enhanced transparency.

While rare, delays can occur due to carrier logistics or customs inspections. If your package exceeds the estimated delivery window by more than 5 business days, contact us at [email protected] with your order number. For lost shipments, we initiate trace procedures with the carrier and may resend or refund eligible orders after investigation. Claims must be filed within 30 days of the estimated delivery date—timely communication helps us resolve issues faster.

International customers are responsible for any customs fees, taxes, or import duties levied by their country. These charges are not included in your order total and are determined by local regulations. We declare all packages with accurate product descriptions and values to comply with international trade laws. To avoid surprises, consult your customs office before placing an order. Note that refused shipments due to unpaid duties will incur return fees deducted from any refund.